When: 11th September, 2013
Do you feel confident in speaking to people with disabilities? Do you know what language to use? Whether you should offer support? What information should you ask? Ever wanted the floor to swallow you up when you have said or done the wrong thing? What should you do ahead of meeting people?
If you are not confident in all or most of the above then don’t leave it to chance
This course is aimed at anyone that meets the public, works in hospitality, customer care, presenters, trainers, receptionists and customer support etc. Read more